Thursday, June 22, 2017

Internet Inclusive: Making the Internet More Accessible for Everyone

Alicja Dańkowska, Kalina Dobrowolska and Vedika Luthra

Our successes and challenges in creating a social media awareness campaign

Coming up with a social media campaign within a week sounds easy. As millennials, using sites like Facebook and Instagram become routine, habitual. So how hard could it be to share a couple videos, write up a few excerpts and post a few memes? Just ask the fellows. Creating a campaign isn’t quite as easy as it appears. 

For starters, where do you even begin? Because our group was given the category of “others”, it was up to us to come up with our own topic to explore and raise awareness towards. This proved especially difficult given the vast range of subjects that could potentially be chosen. In the end, we settled with people with disabilities, as we felt that a campaign pertaining to those with disabilities would be beneficial.

Once we chose a topic, narrowing down became the next struggle. Initially, we wanted to explore the idea of creating a campaign that promoted equality among all individuals. Then, we thought about promoting the idea that it is the environment that makes us disabled. However, we struggled with the ambiguity of both concepts and, with the help of Kasia Bierzanowska (a translator by profession and founder of Nie-Pełnoprawna, an social initiative dedicated to advocating for rights of people with disabilities)  and Magda Szarota (board member of HIA Poland and advocate for people with disabilities), we eventually settled upon raising awareness towards making the internet more accessible for people with visual impairments.



This topic was narrow enough to make several memes, posts and videos about, and we named it Internet Inclusive, so to make the internet a place for everyone.  






On our page, we shared a variety of memes, videos and challenged other Facebook pages and brands to create descriptions of their photos so that those using audio readers would be able to understand the content of the photograph. It was satisfying to see that several pages did ‘accept the challenge’ and follow our instructions in order to create posts that were friendly towards people who are visually impaired.



Creating a campaign and using social media as somewhat of a marketing tool was difficult, in that we spent most of our budget promoting the page all at once, when we should have been spending a small amount each day on different posts. Furthermore, for sites like Facebook, it is imperative to post multiple times a day, over the span of several hours. In the beginning, we posted more frequently within a given time, which means that Facebook may have thought we were spam. However, we quickly learned to space out our posts.



Furthermore, when we first began, it was difficult for us to determine what layout of graphics we should use. Several times, we changed the format of our design, settling on a simple black and white theme in order to make it easier for visually impaired individuals to enjoy. In addition, because we do not have such disabilities ourselves, it was especially difficult to try and research from the perspective of someone who does. Therefore, we took into account feedback that we received on our page and actively listened to others.

Considering our time frame, however, we did fairly well, acquiring approximately 190 likes and reaching almost 6000 people. Our hope is that the campaign has played role in making the internet more inclusive, no matter how big or small.

Overall, creating a social media campaign was enriching. Not only did we learn about how social media can be used as an effective tool to spread positive messages, we also learned how difficult it can be to start and run a campaign. For us, the key struggle was choosing a topic. However, once we decided upon Internet Inclusive, it was not difficult to find and come up with content. Because we knew many of the pages we challenged, this too, did not prove to be too difficult. Furthermore, we worked incredibly well together, listening to each member’s input and coming up with compromises when necessary. What was difficult was the marketing angle - posting often and at the right time. Creating “viral content” is never easy, which is why it was challenging to obtain 200 or more likes in the given time frame.

Furthermore, creating a campaign was a learning experience for us. After starting our Facebook page, we decided to change the layout of our graphics in order to make it more visible for people with sight impairments, as we found that our original graphics may not have been friendly for people with visual disabilities. Also, we fixed the descriptions of our graphics after one person had written us a message with some recommendations about how to improve the quality of our initiative.



Regarding the organizations we’ve challenged, none of them rejected but we still haven’t come up with effective ways of encouraging our existing partners to keep the job done - and the potential ones to accept our challenge. Overall, we perceive our campaign to be fairly successful, although not all goals have been fully reached.



In the process, we have learned a few key lessons:
1) Always ask for feedback - do it on every stage of a project, try to consult it with as many various people as possible,
2) Do not be afraid of deleting all your previous work and starting all over again with a fresh idea - even if it happens just before the deadline of submitting a subject,
3) Reach out to many organizations and people interested in your topic in order to spread the news about your initiative,
4) Stay open to new ideas coming along an implementation process, learn through experiments and have fun!


Link to videos on YouTube channel:

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